This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Updated: 12/14/2012

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment

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COUPONS and DISCOUNTS

Coupons and Discounts cannot be combined or used together. One discount or coupon can be used per order. For example, free shipping cannot be combined with a another coupon code.

REFUND, RETURNS AND CANCELLATION POLICIES:

100% Customer Satisfaction Guaranteed. Order anything and return anything! If you are not satisfied with a product, send it back on us. Syraj will pay the shipping charges and give you a full refund. Worry free shopping.

If you have the original parcel with the original shipping label; kindly repackage the order and mark "Return to Sender, Refused." You can leave it for your postal carrier, mail it back at a post office.

If you do not have the original parcel Syraj will email you a return label as an attachment to print which has the postage and address label already filled out.

Contact Us: customercare@syraj.com

What can I do if my DVD is not playing properly?

All DVDs and CDs are legally replicated in the USA with exclusive rights from the production companies. If you're having trouble playing one of our DVDs, the issue may be resolved with the following troubleshooting tips. If these tips do not resolve your issue, please contact us and we will be happy to provide further assistance.

To Clean Your Disc:

To clean your disc, turn it over so that the shiny side is facing up and gently wipe with a soft, lint-free cloth. Please wipe the disc only in a straight line from the inner hub to the outer edge of the disc. Do not rub the disc in a circular direction, as this may damage the disc. If further cleaning is needed, Take the disc and rinse it off under warm running water, then use a mild hand soap or dish soap and carefully wash the disc using just your fingertips. When completed, rinse the disc and dry it using a soft clean cloth, again being careful to dry the disc in a straight line from the inner hub to the outer edge of the disc. Place the clean, dry disc in your player to see if this process has corrected your disc playback issues.

To Reset Your Player:

Some playback issues may be resolved by resetting your player. To perform a player reset, please follow these steps:

* Remove all discs from the player and turn it off.

* Once the player is turned off, unplug it from the power source. No other cables need to be removed from the player or from other components of your home entertainment system.

* Please wait five to ten minutes to ensure that your player has reset, and then plug it back into the power source. After the player is plugged in, turn it on as you normally would, put the disc back into the player and see if it will load.

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SHIPPING POLICY

DOMESTIC - ORDERS INSIDE THE USA

Shipping is prompt, dependable, cost-effective. Our shipping domestically and internationally is based on weight to ensure the lowest rates.

Shipments will be sent within 2 business days of payment processing. To ensure the lowest shipping rates with the highest quality all orders will be shipped via the United States Post Office.

Customers have two choices

1. Domestic Standard shipped USPS Media Mail. Delivery typically in 5 to 10 business days. Prompt, dependable, cost-effective shipping.

2. Domestic Expedited shipped USPS Priority mail 2-6 business days. Delivery by the end of the third business day. Rural areas may require additional delivery time.

If you have special shipping requests i.e. over night delivery, Special international requests, or a preferred shipper contact us directly and we will accommodate your needs.

INTERNATIONAL - ORDERS OUTSIDE THE USA

Shipping is prompt, dependable, cost-effective. Our shipping domestically and internationally is based on weight to ensure the lowest rates.

In an attempt to keep shipping costs at a minimum orders will ship via the United States Post Office - Priority International Mail to countries outside the United States.

USPS will ship the order until it reaches the foreign country. After the order reaches the foreign country's customs department/agency it is then under the control of that country's National Postal System. There is a tracking number that will follow it until delivery.

SYRAJ is not responsible for any custom charges, duties or taxes issued by the receiving government.

CANADA: 1. First Class shipping has the lowest rates but shipping times vary and can take 1-2 weeks or more. 2. Priority Mail to Canada typically takes 7 days.

CUSTOM CHARGES, DUTIES, AND TAXES

All Shipments to the UNITED KINGDOM are subject to 18% VAT taxes and a handling fee that IS THE CUSTOMERS RESPONSIBILITY TO PAY.

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

BELOW IS A LIST OF THE COUNTRIES TO WHICH SYRAJ WILL SHIP INTERNATIONALLY

Afghanistan; Albania; Algeria; American Samoa; Andorra; Angola; Anguilla; Antarctica; Antigua and Barbuda; Argentina; Armenia; Aruba; Australia; Austria; Azerbaijan; Bahamas; Bahrain; Bangladesh; Barbados; Belarus; Belgium; Belize; Benin; Bermuda; Bhutan; Bolivia; Bosnia and Herzegowina; Botswana; Bouvet Island; Brazil; British Indian Ocean Territory; Brunei Darussalam; Bulgaria; Burkina Faso; Burundi; Cambodia; Cameroon; Canada; Cape Verde; Cayman Islands; Central African Republic; Chad; Chile; China; Christmas Island; Cocos (Keeling) Islands; Colombia; Comoros; Congo; Cook Islands; Costa Rica; Cote D'ivoire; Croatia (Hrvatska); Cyprus; Czech Republic; Denmark; Djibouti; Dominica; Dominican Republic; East Timor; Ecuador; Egypt; El Salvador; Equatorial Guinea; Eritrea; Estonia; Ethiopia; Falkland Islands (Malvinas); Faroe Islands; Fiji; Finland; France; France, Metropolitan; French Guiana; French Polynesia; French Southern Territories; Gabon; Gambia; Georgia; Germany; Ghana; Gibraltar; Greece; Greenland; Grenada; Guadeloupe; Guam; Guatemala; Guinea; Guinea-bissau; Guyana; Haiti; Heard and McDonald Islands; Honduras; Hong Kong; Hungary; Iceland; India; Indonesia; Iraq; Ireland; Israel; Italy; Jamaica; Japan; Jordan; Kazakhstan; Kenya; Kiribati; Korea, Republic of; Kuwait; Kyrgyzstan; Lao People's Democratic Republic; Latvia; Lebanon; Lesotho; Liberia; Libyan Arab Jamahiriya; Liechtenstein; Lithuania; Luxembourg; Macau; Macedonia; Madagascar; Malawi; Malaysia; Maldives; Mali; Malta; Marshall Islands; Martinique; Mauritania; Mauritius; Mayotte; Mexico; Micronesia, Federated States of; Moldova, Republic of; Monaco; Mongolia; Montserrat; Morocco; Mozambique; Myanmar; Namibia; Nauru; Nepal; Netherlands; Netherlands Antilles; New Caledonia; New Zealand; Nicaragua; Niger; Nigeria; Niue; Norfolk Island; Northern Mariana Islands; Norway; Oceana; Oman; Pakistan; Palau; Panama; Papua New Guinea; Paraguay; Peru; Philippines; Pitcairn; Poland; Portugal; Puerto Rico; Qatar; Reunion; Romania; Russian Federation; Rwanda; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and The Grenadines; Samoa; San Marino; Sao Tome and Principe; Saudi Arabia; Senegal; Serbia and Montenegro; Seychelles; Sierra Leone; Singapore; Slovakia (Slovak Republic); Slovenia; Solomon Islands; Somalia; South Africa; Spain; Sri Lanka; St. Helena; St. Pierre and Miquelon; Suriname; Svalbard and Jan Mayen Islands; Swaziland; Sweden; Switzerland; Taiwan; Tajikistan; Tanzania, United Republic of; Thailand; Togo; Tokelau; Tonga; Trinidad and Tobago; Tunisia; Turkey; Turkmenistan; Turks and Caicos Islands; Tuvalu; Uganda; Ukraine; United Arab Emirates; United Kingdom; United States; US Minor Outlying Islands; Uruguay; Uzbekistan; Vanuatu; Vatican City; Venezuela; Viet Nam; Virgin Islands (British); Virgin Islands (U.S.); Wallis and Futuna Islands; Western Sahara; Yemen; Yugoslavia; Zaire; Zambia; Zimbabwe

SYRAJ'S COMMITMENT TO YOUR PRIVACY

Your privacy is of utmost important to us. To protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

WHAT INFORMATION IS COLLECTED

As part of the order process, the following information is collected from shoppers: Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information

HOW THAT INFORMATION IS USED

Syraj will not give or sell your information to any third party. With the customers submitted permission, It may be used to contact buyers if they have questions, or to send email with special offers.

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment

SECURE PAYMENT PROCESSING

ACCEPTED PAYMENT METHODS: Visa, MasterCard, Discover, American Express and Paypal.

All credit card transactions are made through USA banks and payment processors.

SYRAJ USES YAHOO STORE'S SECURE SERVER FOR ALL TRANSACTIONS: All Yahoo Store servers handle credit cards using SSL (secure socket layer) encrypted communications. The information passed between the buyer and the Syraj's site is encrypted so that data that may be intercepted is unreadable.



EMAIL: customercare@syraj.com Dallas, Texas USA

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